Making Feedback Work: The Key to Building Effective Teams
By Elaine Holland.
Description
Every manager is responsible for providing employees with feedback about their performance - both praise and suggestions for improvement. Yet too often, feedback misses the mark. It is either too vague or too late or it is not given at all. Feedback is important. It is a powerful yet underused management skill. It builds trust in relationships, contributes to professional growth, and recognizes team members’ skills and contributions. Too often managers avoid giving feedback because they are either unskilled, uncomfortable or don’t want to hurt someone else’s feelings. ...
ISBN(s)
1496103041, 9781496103048
