Team Power: Managing Human Resources in the Hospitality Industry
By Noel C. Cullen Ed.D. CMC AAC.
Description
Based on the author's extensive personal experience in the field, this is the first book on human resources management to focus exclusively on the complexities of the hospitality industry. Definitive yet user-friendly, it deals comprehensively with the "ins and outs" of all the dimensions of caring/leading required of hospitality industry employees to achieve optimum performance. It explores the most relevant issues and modern approaches to HRM, with a focus on effective methods for building a winning team--the approach necessary to create the exceptional guest ex...
ISBN(s)
0130209465, 9780130209467
